Remote

Customer Success Manager

＄600-800[Monthly]
Remote
Fresh Graduate/Student
Bachelor
Full-time
Kersten Mirko · CEO
Wyvin Holding B.V.
Information & Communication Technology
<50 Employees
Unfinanced / Angel
English Language | Customer Service | Scheduling | Problem Solving | Team Player | Technical Skills | Sales Pitching and Closure | Organizational Skills | People Skills | Sales Pipeline
Paid Time Off, Paid Holidays, Paid Illness Leave
Customer Success Manager
Kersten Mirko · CEO
Description
  • Lead onboarding of new clients, ensuring a seamless transition to our ICT products and services.
  • Establish meaningful relationships with customers, providing tailored support and proactive solutions to enhance user satisfaction.
  • Identify upsell and cross-sell opportunities to drive revenue within our diverse client base at Bizolve B.V.
  • Analyze customer feedback to collaborate with the product team, influencing future product developments and enhancements.
  • Manage customer retention initiatives and reduce churn by delivering exceptional service experiences.
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